WebKopomart :. Privacy Policy

WHO IS RESPONSIBLE FOR THE TREATMENT OF YOUR DATA?

The data controller is CHOI & KIM LDA. (“KOPOMART Store”), with VAT number 516213580. KOPOMART contact details are as follows:

- Address: Avenida Infante Santo, Nº 58 D, 1350-174 Lisbon, Portugal.

- Telephone: +351 218 056 871

- E-Mail: encomendas@kopomart.com

WHAT KIND OF PERSONAL INFORMATION DOES KOPOMART COLLECT?

KOPOMART may collect the following personal information from users of the website, using the corresponding forms: name, e-mail account, address, telephone number, date of birth, gender, or account number (provided by the customer, in the case of payment by transfer), when the user visits the WEB, registers, places an order online.

KOPOMART also collects all information related to your browsing on the WEB and your interaction with the store. All personal data collected by KOPOMART come from the interested party.

WITH WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

The personal data of the interested party will be treated for the following purposes, depending on the situation:

- Manage and develop the registration on the WEB. The registration will involve the creation of profiles of the user's navigation on the WEB. Such elaboration consists of the use of the customer's personal data and information of his navigation, such as the products seen or added to the shopping basket, the sections of the WEB visited, the location to assess his personal preferences and / or interests for the purpose to offer you the contents of the WEB, the offers, the services and the products appropriate to your profile.

- Manage and develop online shopping. We use the customer's personal information to process and deliver your order, as well as to inform you, by email, of the status of your order.

- Respond to the exercise of rights, as well as consultations and complaints.

- Management and issuance of sales proof documents (sales invoice).

DURING HOW LONG WILL WE KEEP THE DATA?

KOPOMART has the following legitimate bases, in order to be able to process personal data:

Execution of the contract
The legal basis for processing the personal data of the interested party that is collected is the execution of the purchase and sale contract. In this sense, the interested party is obliged to provide the necessary data for its execution. If you do not provide us with this data, it will not be possible to carry out the purchase and sale.

Legal obligations
The management and issuing of the sales invoice is based on KOPOMART's legal obligation in its relationship with customers.

Consent
In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be his consent, if it has been provided:

- WEB registration management.

- Response to the exercise of rights, consultations and complaints by the interested party.

- Management of the service of alerts of availability of articles on the WEB.

- Management and issuance of documents proving sales.

The withdrawal of the consent of these treatments by the interested party will not condition the execution of the purchase and sale contract entered into between him and KOPOMART.

Legitimate interest
In relation to the following purposes, the legal basis for the processing of the personal data of the interested party will be the legitimate interest of KOPOMART:

- The creation of profiles by browsing the WEB by a user registered in the same, as well as all those users who have provided us with their data for any other purpose.

Our legitimate interest is to be able to ensure that our WEB remains secure, as well as to help KOPOMART understand the needs, expectations and level of user satisfaction and, therefore, improve services, products and brands. All of these actions are carried out in order to improve the level of customer satisfaction and ensure a unique browsing and shopping experience.

TO WHICH RECIPIENTS CAN WE SHARE THE DATA?

The interested party's personal data may be provided / communicated to the following recipients:

- CHOI & KIM LDA Group companies.

- Administrations and Public Bodies when required by tax, labor, Social Security or any other applicable regulations.

- Companies in charge of data processing, such as suppliers that provide home delivery services to KOPOMART.

KOPOMART does not, under any circumstances, sell customer data to third parties.

HOW DOES KOPOMART PROTECT PERSONAL DATA?

The WEB uses information security techniques such as firewalls, access control procedures and cryptographic mechanisms, all with the aim of preventing unauthorized access to data and guaranteeing its confidentiality. To achieve these purposes, the user accepts that KOPOMART obtains data for the corresponding authentication of access controls.

In addition, any transaction made through the WEB will be carried out through secure payment systems. Confidential payment data are entered directly by the customer on the corresponding payment end platform which always uses an encrypted transfer medium (SSL / HTTPS).
KOPOMART declares that it does not store any customer credit card information.

WHAT ARE YOUR RIGHTS IN RELATION TO PERSONAL DATA?

The following rights correspond to you, which can be exercised through the email address encomendas@kopomart.com:

Right of access	You have the right to be confirmed whether at KOPOMART we are processing personal data relating to you or not, as well as to access your personal data that KOPOMART has.
Right of rectification	You have the right to request that KOPOMART rectify your personal data, when they are inaccurate, or to complete them, when they are incomplete. If you are registered on our WEB, it can be simpler if you correct them directly by modifying your profile.
Right of cancellation / right to be forgotten	You can ask us to have your personal data canceled when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Right of limitation	You have the right to request the limitation of data processing, in which case we will keep them only for the exercise or defense of complaints.
Portability right	You have the right to receive personal data in a structured, commonly used and machine-readable format, and to transmit it to another responsible party, when processing is based on consent or a contract and is carried out by automated means.
Right of opposition	You can object to personal data being processed based on the public or legitimate interest carried out by KOPOMART, including profiling. In such a case, KOPOMART will stop processing the data, except for compelling legitimate reasons or for the exercise or defense of any claims.
Automated individual decisions	You have the right not to be the subject of a decision based solely on automated treatment, including profiling, which has legal effects on you or which also significantly affects you. However, it will not be possible to exercise such a right if the decision: is necessary for the signature or execution of a contract between you and KOPOMART; be authorized by the law applicable to KOPOMART, whenever KOPOMART establishes adequate measures to safeguard its rights, freedoms and legitimate interests; or be based on your explicit consent.
Right to file a complaint	You have the right to file a complaint via E-mail, at our physical store or directly at Livodereclamacoes.pt